I had good experiences with Trupanion, until they tried to raise my rates. They advertise "no increases due to pet's age/claim history". HOWEVER, they have raised my rates by almost 100% over the last 2 years. When I signed up my first pet, I was paying $38/month.....1 year later, they raised it to $50/month. Today I received a letter saying they now want $65/month. I never even made a claim for this dog! With 2 dogs, that gets quite expensive, especially considering they dont cover dental, and even less is covered if your dog isnt neutered by age 1. (For example, if you get your dog neutered ANY time after they turn 1, and they get hit by a car, they wont cover it! What does neutering have to do with getting hit by a car?)
Their reasoning for raising the rates is: "costs of veterinary care in your area went up this year"....funny, considering my vet lowered their fees this year.
Needless to say, I cancelled my policy today. I would rather keep the $1500/year in my bank account, rather than give it to this greedy business.
2/10 because of their friendly customer support. Otherwise it would be a ZERO.