Speedy, detailed and very professional!

10
Out of 10

After faxing the claims in, I received an email for each claim submited, verifying that they had received it. Everytime a different step was completed, I received another email to let me know how the process was foing. A Trupanion representative (Heather) called me with any questions, she was very polite and professional, and then when everything was all finalized she called again to let me know how I would be receiving my payments and what the last part of the proces was/what to expect. For someone who has never used pet insurance, with Trupanion, I was never left in the dark.

Did you find this review helpful?
Injury/illness

Ear Problem

Eye problem

Skin problem

Demodex with ear infection, skin allergy and involvment of her right eye
Claim Amount
Over $1000
Breed

English Bulldog

Age of Pet
Under a year

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.