Medication Coverage

10
Out of 10

My Dog is allergic to bee stings, an epipen ($105) was coveraed at 90% as per my policy. Within 1 week of faxing the claim, I had a cheque in my hand....as usual. I have never had a problem dealing with Trupanion. They pay everything they promise to pay. Only grievance is the increase in premiums (due to inflation only--not due to claims or age of pet). Very satisfied.

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Injury/illness
Bee Sting Prophylaxis
Claim Amount
$100 - $500
Breed

Dachshund

Age of Pet
1 - 8

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Posted: 03/03/2015
By: Sylvia Speirs

This company did a terrible job with my pets coverage, I have been loyal to them but in my time on need they denied my pet the DAY BEFORE his much needed surgery. I work in animal medicine and thought I would be a advocate to my clients and friends , well I cannot do that I need to speak the truth this company is lazy and will not fight for your pets health but in your desperate hour will abandon the needs of your pet. I hope noone has to experience what I did.It is a terrible feeling when you thought you had your pets best interest and this company takes your money no problem but wont be there for your defenseless sick pet.