I have had Trupanion insurance on my 12 year old greyhound for about 6 months or so now. She had what appeared to be a slight seizure about 2 months ago and I took her right in to have her checked out. Our vet did a full blood work up on her (which thankfully came back as perfect) and I nervously submitted my first claim to Trupanion. After faxing the claim and her records to them I received a confirmation the very next day saying they were processing the claim. The day after that I received an email saying that the claim had been processed and the check was in the mail! I was shocked! The check indeed showed up just a few days later and I am convinced that this company is for real. The peace of mind it gives me that I have good insurance on my Sweetie Pie is worth more than I can say. Thanks Trupanion!