Pet owners beware,Shame on you Trupanion...

Out of 10

We bought Trupanion for our puppy. When we purchased the insurance we were told should our dog get sick, 90% of all charges were covered, with NO CAP and NO LIMIT. We submitted our bill of $220. We got back $9.00
Seems VET EMERGENCY EXAMINATION was not covered.
That is something no-one ever told us when we purchased the policy.
SHAME ON YOU TRUPANION. Pet owners beware.

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Acute Hemorrhagic diarrhea
Claim Amount
$100 - $500

Portuguese Podengo

Age of Pet
Under a year

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Posted: 03/11/2011

Did you read your policy? They don't cover vet exam fees. They cover 90% of the vet bill except for the exam fee. You just happened to have a bill that was almost entirely the vet exam fee. Read your policy. I read mine.

Posted: 04/15/2011

Does it cover a visit to an emergency clinic if its after hours? Not your usual vet? Or is the emergency exam excluded?