I've had the AKC plan for 2 years. I have one of the more expensive policies that covers some office visits and medication, dental cleanings, heartworm meds as well as accidents and other illness. I did read the fine print and know that hereditary and congenital conditions are excluded but so far I have not had any problems getting claim forms or being paid for my claims. Payment sometimes takes longer than the 2 week period they mention, but I have never been denied a claim and I would say that overall I have gotten back about half of what my yearly premiums are just for routine care and vaccinations. I have never had an accident claim. The first year I had the neutering plan for and the next year I chose a plan that did not include neutering since it wouldn't be needed again. I did have to call them to change the plan but it was as simple as that. I have no complaints and plan to continue with the insurance.
Age of Pet