VERY POOR

1
Out of 10

I have had my policy for 3 years and have finally given up! This plan is a disaster! The hassles involved in submitting claims is excessive and I would estimate only 50% of mine have been approved. The last straw - they will not reimburse for medication refills unless the dog is seen by the vet (so the vet can complete their form). Chronically used medications,therefore, are not covered without significant additional cost and hassle. Don't waste your money with this plan! You would do better to pay out of pocket and will have a lot less hassle!

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