Rip Off Plan!

Out of 10

I have had this plan for my Rottweiler for 6 years, since I registered her with AKC at a few months old. She was diagnosed with wearing ACL in her right knee last year. A few months later she tore the ACL in her left knee. After consulting with an orthopedic surgeon, he told me it would be better to repair both knees at the same time as it would save the dog from having to go through the anestesia another time, the healing process would be done at once, and an added perk was it would cost less. I called the PetPartners insurance and asked them if there was any problem having both knees operated on in the same day. Their response was -- yes, that's fine each knee is counted as a separate incident. After the surgery was done, I submitted my bill and PetPartners denied the bill on one knee saying two knees is counted as a chronic condition. I challenged their decision but they still denied payment on the second knee. This company lies and can't be trusted. Find a reputable company!!

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Ruptured ACL
Claim Amount
Over $1000


Age of Pet
1 - 8

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Posted: 01/26/2015
By: Dr Nelson

I agree. This company is a rip off.. I have been with them for 10 years with my dogs. Unfortunately as your dog get's older they raise your premiums so high it is disgusting. Age 8 over$500 a $200 increase. Age 9, $700, another $200+ increase. Age 10, $1179. Almost a $500 increase. My dog should at least get dinner along with the screwing!!! Will be calling to cancel this bogus insurance. BEWARE shop around! Find someone more reputable and ask questions of how much your premiums will go up with your dog's age. It is hard to jump ship and switch to another co. when your dog is older!! Doc N. Disgusted!!!!