Stubborn claims department

Out of 10

After a year as a Trupanion customer I have decided to drop the service. The claims department is extremely stubborn and you have to full out forms numerous times to get through the red tape. Honestly the time I spend going to and from the vet for signatures, filling out paperwork, and on the phone is not worth the money.

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Ear Problem

Claim Amount
Under $100


Age of Pet
1 - 8

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Posted: 10/13/2012
By: Marie Frenkel

is it really difficult to process claims? also is ther a time limit to process a claim - sometimes it takes me quite a while like a yr - VPI paid no matter how late