Healthy paws has been amazing, my French bulldog has allergies and I have always paid for any of his shots for medications with no questions asked. He is three years old and recently had to have emergency back surgery. They contacted me the next day after I submitted my claim to check on him and to let me know they were processing my claim promptly and it was completed within a few days !!! They were concerned about his well-being and never once questioned the surgery or any of the procedures that were done on his behalf ! Truly an amazing company!!!