PetPlan is the best, and so easy to work with! We have submitted quite a few claims this year, and we have a check in the mail within two weeks of submitting a claim, no questions asked! Filing a claim is so easy to do online. We were undecided on whether or not we should get pet insurance when we got a puppy, but we are SO glad we went with PetPlan. I recommend it to everyone that has a pet.