Outstanding!!! I wish my health insurance is as good as the insurance my dog has through Healthy Paws. My Great Dane has had two surgeries after eating 1) socks and 2) corn on the cob with a cob holder prong in it - and both times the people at Healthy Paws have been amazing. They are quick to reimburse and also very caring. When I called customer service to see if they'd received a claim, the rep saw how huge the bill was ($8000) and offered to expedite it. Amazing!!! They also checked in to see how Zane is doing, post-surgery. I hope you never have to use pet insurance but if you want to make sure your pet is covered, Heathy Paws is the way to go. Thank you, Healthy Paws!