I want to offer a testimonial to Healthy Paws (HP) pet insurance company. In February of 2016 I rescued Daphne, a 10-year-old toy poodle, from the local “kill shelter”. As a condition for enrollment I took Daphne to our local Veterinarian for a standard “nose-to-toes” physical evaluation. Fortunately, Daphne got a clean bill of health and I went ahead and enrolled her with HP.
I had never purchased pet insurance since I am very skeptical of the industry. Statements of benefits that appear too good to be true usually are. But having had several uninsured pets I thought it might be the prudent thing to do so I did my due diligence and investigated several companies before ultimately deciding to go with HP. Boy am I glad I did!
You could say I’m a “loving, responsible, exhaust all means possible, fur-baby parent” (without consideration to cost as long as medical options do not compromise quality of life). In the past I have spent a small fortune for the care and treatment of my “Girls” without having the financial relief that a good pet insurance company provides. For example, I spent nearly $25,000 over a two-year period of time before Tutu, my mini Schnauzer, finally succumbed to congestive heart failure at the age of eight.
Back to Daphne’s story, she was the classic “circus poodle” with a ton of energy and an incredible zest for life. People were amazed when they learned that she was a “senior” of 10 years of age. Making a long story short, in December of 2016 (just after her 11th birthday), Daphne was diagnosed with TCC (Transitional Cell Carcinoma), a very aggressive form of the disease.
Thank goodness for Healthy Paws! All the incredible benefits that were stated in their policy declaration page were in fact, truthful. Customer service was “top shelf” and the HP representatives couldn’t have been more helpful and compassionate. In the seven month’s that Daphne struggled with her illness there was never an issue with any claim forms submitted. And as unbelievable as this might sound, an explanation of benefits was usually provided within 24 hours if not sooner. (Note: I submitted claims as attachments via email).
One final thing you might like to consider before making a decision if Healthy Paws is right for you. Not too long after Daphne passed away I received a phone call and an email from HP expressing their sympathy and offering condolences for my loss. I was totally caught off-guard by this. It was truly an act “above and beyond the