The pet insurance worked like a charm from filling out the forms to submitting the claim to the final payment process! These folks are kind on the phone when questions need answers, handle processing efficiently, and provide information for you to review that is clear, concise, and complete! The refund was handled immediately and the information was forwarded to me promptly. Then they followed up to see if I had any questions or concerns about the information or the payment. The kindness and follow through is so wonderful, especially when you are caring for your beloved pet!
American Cocker Spaniel