Great service and support from ASPCA Pet Insurance

10
Out of 10

My cat Sophie had a sudden crash caused by multiple issues - congestive heart failure, pancreatitis, anemia, a kidney infection, and CRF. She ended up confined at a specialist vet hospital and had to undergo numerous tests and had many different treatments. The veterinarian team was excellent but this came with a really high price. Having ASPCA Insurance was a tremendous help, as they covered 80% of the expenses for Sophie's treatment (after the deductible). I had never dealt with an insurance company for a major pet illness and I was very surprised at the ease of filing and the quickness of updates (they needed to get more information from my vets) and response. I also got a call from Courtney of ASPCA a day after receiving my claim decision to check on how Sophie was doing.
I am so relieved and thankful to have pet insurance during this time because I was able to get what I would say is the best treatment in SF I could get for Sophie. ASPCA Pet Insurance made this really stressful period more manageable.

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Injury/illness

Bladder

Renal (kidney)

congestive heart disease, pancreatitis, anemia
Claim Amount
Over $1000
Breed

Mixed Breed

Domestic Shorthair

Age of Pet
Over 8 years

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