Thank you - Pets Plus Us

10
Out of 10

I am a senior on a pension and my cat Kirby has been part of my family for 14-years. I purchased insurance with Pets Plus Us because of the recommendation of my veterinarian. I was hesitant as I didn't really understand pet insurance or the necessity of it. Your customer service agents provided me with so much information and took the time to answer all my questions, never trying to rush me off the phone. After 1-year with insurance, our loving Kirby got sick. The treatment to fix Kirby was more than $1,200, will be ongoing and we could not have given Kirby the treatment without the insurance. Kirby and I are so grateful for Pets Plus Us, thank you.

Did you find this review helpful?
Injury/illness

Renal (kidney)

Claim Amount
Over $1000
Breed

Calico

Age of Pet
Over 8 years

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Posted: 08/08/2017
By: Eric Coulson, …

Hi Crystal, thank you for your review. We are glad we could be there to help with the cost of care for Kirby's healthcare. Thank you for your trust in Pets Plus Us we truly appreciate it. We are there when you need us and we are glad we could assist with Kirby's care. If I can be of any assistance in the future, please don't hesitate to contact me directly. My email address is eric.coulson@petsplusus.com and my direct line is 905-247-5403. Thank you, Eric.