Was not informative

1
Out of 10

When i signed up I was told I will get reimbursed for any vet visits which was a lie. I would never sign up with them it was the biggest mistake and waste of money, whatever was paid for insurance could of been used at the vet

Did you find this review helpful?
Injury/illness
Claim Amount
$100 - $500
Breed

Chihuahua

Age of Pet
1 - 8

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Posted: 08/07/2017
By: PetFirst

Hi Jeffery,
I'm so sorry you did not have a good experience. Hopefully, I can help clarify our coverage.

PetFirst does have Routine Care Coverage which reimburses for vet care such as: routine tests, annual vet exam, vaccines etc. However, the Routine Care (which would aid in vet visit reimbursement) is an add-on to your plan.

I do not have a record of your policy to get into specifics, but if you'd like to give us a call (866-937-7387), we can walk through all the options for you and which add-on would be best for you and your pet!