Was not informative

Out of 10

When i signed up I was told I will get reimbursed for any vet visits which was a lie. I would never sign up with them it was the biggest mistake and waste of money, whatever was paid for insurance could of been used at the vet

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Claim Amount
$100 - $500


Age of Pet
1 - 8

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Posted: 08/07/2017
By: PetFirst

Hi Jeffery,
I'm so sorry you did not have a good experience. Hopefully, I can help clarify our coverage.

PetFirst does have Routine Care Coverage which reimburses for vet care such as: routine tests, annual vet exam, vaccines etc. However, the Routine Care (which would aid in vet visit reimbursement) is an add-on to your plan.

I do not have a record of your policy to get into specifics, but if you'd like to give us a call (866-937-7387), we can walk through all the options for you and which add-on would be best for you and your pet!