Sadly we recently lost our precious cat after she was run over in our street. We rushed her to the emergency vet but during surgery it was determined her injuries were too severe and we had to let her go.ASPCA have been excellent - they paid for exactly what the policy stated with no argument. They have called us a couple of times to express condolences and even sent a card. The service has been genuine and caring and I just wish our "people" insurance was so good.