I've had several dogs in my life, but decided to get pet insurance for the first time when we adopted our Pit Bull 2 yrs ago. HealthyPaws has been a life-saver. Our pup tore both CCLs within 5 months of each other, and I don't know what we would have done if we didn't have insurance. They send emails to check on our dog after we submits claims to see if she's alright, and it's a real person, not an automated message. Can't say enough good things!