Careful with your wording

4
Out of 10

The one and only e-mail I received regarding my claim told me that I hadn't provided the necessary information and despite MULTIPLE attempts, I have not responded so the claim's on hold.
Well, that was the only e-mail I got on the matter, so I'm offended at the implication that I'm ignoring you. Secondly, all the information was included in the original PDF I sent.

The tone of that e-mail needs to be dialed down.

Did you find this review helpful?
Injury/illness
Wellness
Claim Amount
Under $100
Breed

American Staffordshire Terrier

Age of Pet
1 - 8

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