My small dog Dany became sick in May 2017 and is still fighting to get better over two months later. She was first diagnosed with pancreatitis and later with Inflammatory Bowel Disease. Severe vomiting resulting in damage to her esophagus, and she had to have a feeding tube in order to eat and regain weight after losing over 30% of her body weight. Her vet bills so far have been over $15,000. PetPlan has reimbursed the majority of her expenses, and everything she's needed (tests, overnight stays, surgery) has been covered. A PetPlan representative has always been available through their web portal whenever I have questions, and they're always kind, helpful, and concerned about my dog's health and happiness. My dog's claims have been complicated, and they've always had quick, clear answers to my questions. I've been insuring all my pets with PetPlan since 2015 and will continue to do so.