I started getting pet insurance as soon as I got my first dog, a Chihuahua/King Charles/Pekinese mix. It was with another company (VPI) and we weren't happy. Thankfully my vet turned me on to ASPCA. I have never had an issue and not only have all of my claims been satisfactory, but I love that they call me to check up on my babies. I now have 2 dogs, #2 is a chihuahua/jack russell mix, that are insured with ASPCA. I recently went to the vet to get them flea & tick meds and a woman at the vet (another pet mom) told me I should switch to another company. She said no insurance pays for flea & tick meds. ASPCA does. Another moment that I realized I was with the right company.