It was stated that the claim was denied because it was a preventable illness. It was a tic disease and we had been applying tic medicine to our dog, had him testing in October for his once yearly examination, and also get him a yearly lyme disease vaccine in October so it was up to date. So I could not have done more to prevent the dog from receiving this disease. If that is still the policy, that tic diseases are just not covered than it is what it is. However it is still upsetting to do everything you can to prevent it and still be told it was preventable.
Bernese Mountain Dog