We had to take our dog to the vet because he was reverse sneezing and gasping for air. It was very scary. It was so great to take him to the vet and not worry about the cost because we had Pets Best on our side! He required a few x-rays, some antibiotics and blood work and is now fully recovered from his respiratory infection. The claims process was so easy and quick it made the paperwork part a breeze so we could focus on getting our pet better!