Pets Best could not of been any quicker with my reimbursement of my 2 year old Great Danes surgery. I was notified step by step on where they were in the process and it took less then a week to get my check in the mail. VERY SURPRISED on how quick, easy, and COMPLETELY satisfied that I was with Pets Best Insurance. Thank you for making an already stressful situation with my pet going thru surgery as painless as possible. I took care of my pet and you took total charge of the insurance. VERY, VERY SATISFIED CUSTOMER.