I am so impressed by Healthy Paws Pet Insurance. This has been a seamless process and has provided me with such an incredible amount of peace of mind. It's stressful enough when your furry child has to undergo major surgery and recovery. This being so easy has been wonderful. I was able to submit the claim through my phone, and received immediate confirmation that it had been successfully submitted. About a week later, I received a call form a Healthy Paws representative to first, check on the pup, and also to let me know the claim had been approved and a check would be on the way promptly. The entire claim was processed and I received the reimbursement check within their promised 7-10 day period and an additional follow-up email to see how Bailey was doing was also sent. Healthy Paws made this whole process as nice as it could have been.