I have waited two months to get reimbursed for my bill and I keep calling needing an update but seem to get no where.

4
Out of 10

I have waited two months to get reimbursed for my bill and I keep calling needing an update but seem to get no where. My experience at first with Trupanion was great but now I have a sour impatient taste in my mouth. Trupanion wants me to pay the 71 dollar premium but can't make time to figure my claim out... that's ridiculous and the customer service representative I spoke to on Monday (Memorial Day) was so rude and not helpful. Made me sad that I invest and trust you with my pets health needs but Trupanion can't serve the customer correctly.

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Injury/illness
Radius & ulna fracture
Claim Amount
$100 - $500
Breed

Italian Greyhound

Age of Pet
1 - 8

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