Kelcie was very pleasant and helpful.

8
Out of 10

Kelcie was very pleasant and helpful. My low rating is not related to this incident, but simply due to my perception that customer service is no longer as outstanding as it was. Claims are no longer processed at the speed they once were, I find this disappointing and used to whole heartedly recommend Trupanion. I hope this improves.

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Injury/illness
Routine dental with 3 extractions
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
Under a year

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