I did refer a friend to Trupanion who is getting a new puppy late july, but it seems to be taking longer than usual to get reinbursed the money I put out of pocket. Other times I have used the insurance I received the money direct deposit in my account within 5-7 days after it was received. My claim was received on May 30th 2017. It is now June 9th and I called regarding this issue and was told it would be a few more weeks to process. Im not happy about that and I told a friend that they paid their claims fast, but now Im not so sure.