Adopted a puppy and after an emergency trip that, thankfully, turned out to be nothing; purchased his plan shortly afterwards. One month later he was diagnosed with heartworms. With his insurance covering his costs the stress of paying for his treatments was taken away and I could focus on just making sure he got better. It is super easy to make claims and the reimbursement comes fairly quickly. Purchasing insurance was by far the best decision I could have made for me and my dog.