This is the best pet insurance around. Any time that we have taken our dog Itty bit to the vet, we get a follow-up call from ASPCA inquiring about the well being of Itty. I like that they care about our pet. Itty is a rescue dog, not sure who rescued whom but, having this insurance gives us a piece of mind that they process the claim quickly and the funds are issued into our account. Thank you ASPCA