Amazing customer support staff!!!

10
Out of 10

The staff and the whole process of dealing with the invoice from our dog's ACL tear was so thorough and easy to understand. They always asked about how our dog was doing. Caitlin W. who answered my multiple phone calls answered my questions with reassurance and was quick to help. It was because of her that I was able to understand the process and receive the payment in a timely manner! Thank you Caitlin and all those at Petplan.

Did you find this review helpful?
Injury/illness
ACL tear
Claim Amount
Over $1000
Breed

Pit Bull

Age of Pet
1 - 8

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