Peace of mind & Easy process

8
Out of 10

I adopted Maggie,Chihuahua-Terrier mix, from a shelter when she was 8 months old. She has been a family member for over 10 years.
I took Maggie to see the veterinarian due to allergies in July 2016. The vet found a small mass located on her chest. I had the mass cells analyzed and it was determined to be not to be cancer. The vet instructed me to watch for growth or a sign of pain.

I noticed the mass had grown February 2017 and contacted our vet. She measured the mass and due to its rapid growth and location recommend it removed.

I submitted a pre authorization form to Embrace. I was given the coverage, my deductible and co pay.

I requested vacation time and scheduled the surgery in May 2017. I was laid off from work two days before the surgery.

Having the pre authorization made my decision to continue with the surgery easy.

Once the surgery was complete I uploaded the claim form, invoice and paid receipt on the Embrace website. The Embrace team kept in constant communication with me via the Embrace website and email.

Maggie is doing great and I can concentrate on finding a job!

I would recommend Embrace to my family and friends.

Sincerely,

Mary Mowdy

Did you find this review helpful?
Injury/illness
Mass removal
Claim Amount
$500 - $1000
Breed

Mixed Breed

Age of Pet
Over 8 years

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