claim process

Out of 10

I adopted my dog Oct 2016. I got all here vet records from the day she was born Oct 11,2011 till now. I made 2 claims 1 for allergy & 1 for an eye infection.I emailed all the paperwork I had from the 1st vet I used (VCA, no claim) and all form her vet now for both claims(Eagle MTN) You denied my claim for Soap notes from Eagle MTN , which I have now sent to you weeks ago.Now I check on the claim and you need receipts which were already sent to you in the original email. No email , no call to say you need more info. to process. Hate to see how you will handle a major claim

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Ear Problem

Eye problem

Claim Amount
$100 - $500

English Bulldog

Age of Pet
1 - 8

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