Thouroughly dissappointed thus far

Out of 10

How do I cancel? The site is awful to navigate and down 90% of the time I try to use it. There are no details as to why my claims are not fully reimbursed, and my only source to receive any information on this matter is to sit on hold for hours. Are you there? What kind of customer service is this?

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She fell into a cactus.
Claim Amount
$500 - $1000

Australian Kelpie

Age of Pet
Under a year

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