My 2 1/2 year old St.Bernard/Border Collie mix "Freya" fell off the high deck about a year ago. Other than a bloody lip - at the time - she was fine. However, upon having her teeth cleaned a couple of months ago it was noted that her upper right premolar was dead from being cracked and an abscess had developed up in the root area . The crack was from a side impact, not chewing and evidently was from the fall. While it could have been extracted this major tooth in such a young dog would have caused significant reduction in her ability to chew plus the abscess needed to be addressed. Instead the Veterinary Dental Center in Algodones, New Mexico did a root canal procedure to save the tooth plus work to address the abscess. I cannot thank HealthyPaws enough for being there and for being so prompt and easy to work with…I really wondered if this would be covered as dental is excluded unless resulting from a trauma. While this, according to the veterinarian, was clearly the result of a side impact to the tooth I suspected that the claim would be challenged. Instead, within a couple of weeks I received the notice from HealthyPaws that this claim was being paid in full at the 90% coverage I had opted for, less my $250 annual deductible! And they sent a follow-up email inquiring about how Freya was doing after the procedure. I am a true believing client of HealthyPaws for life now, for not only Freya but future pups we will get. In addition to Freya we have two older doggers (12 and 15); sadly but inevitably they will be leaving us in the not too distant future. We will be getting Freya new companions at that time and HealthyPaws will get an additional two covered pups. I won't ever be without HealthyPaws coverage for my dogs.