We recently rescued Nacho and shortly after he developed a cataract that would blind him. He is only 2 years old. When I called to see if surgery would be covered, I spoke to a wonderful woman who was polite and kind. When I submitted the claim I had a check in a week. And a week later they wrote me to see how Nacho was doing. Why do you care? Because if your shopping for Pet Insurance and you need to use it They are there. Our last dog had bone cancer at 4 years old. She was a rescue as well. Our last pet insurance carrier was marginal at best. It took forever to reach them. The claims took 1-2 months to settle. Healthy Paws took the financial worry out of this whole equation! They are amazing and I would and have recommended them to others. Thank you Healthy Paws for being reliable, kind and thoughtful!