I can't say enough about how Healthy Paws Pet Insurance has provided the fast, excellent service they promise. My claims, submitted online or otherwise, are resolved right away, and I get the reassuring explanations of benefits by email within a few days, followed by prompt payment. I have received emails from a real person, inquiring about my cat, and how she is doing! They have a foundation that gives back to the rescue and professional education communities. I can't think of a better team partner to ensure my pet will get what she needs to live happily ever after. This is so different from my prior experience with a much older pet insurance company. I highly recommend Healthy Paws!