We had a very scary event with our 6 year old Flat Coated Retriever. She suddenly started retching and panting for air at 9:30 at night. She had to have emergency surgery for GVD and bloat. Knowing we had pet insurance gave us some comfort in signing for her surgery. Had no idea how much you guys would really cover and have to say I am pleased that you covered about 70% of the costs. The claim process is very easy and you reviewed our claim in a timely manner.