Trupanion is the difference on whether were able to provide quality healthcare for all pets , which in New York State are considered family members in the eyes of the law . Hence , how could you not appreciate quality coverage at an affordable rate . The customer Service is outstanding , with an objective understanding enabling them to help you with your issues to the fullest extent . Everywhere I go and speak to people about their animals , I give them the irrefutable facts of Trupanion and why it is imperative for one to have this coverage for their animal ( i.e. Loved ones ) . At the end of the day Trupanion is the difference on whether it's a good day or a bad day in my household especially when dealing with the trials and tribulations of an ailing animal.