My dog was chipped and registered with 24PetWatch before I adopted her. When I moved, I called the company to update my address and was told that I'd need to pay to do so and pay a yearly charge thereafter to keep her chip activated with the company. I asked several times if that's what I was understanding and was told yes, I'd have to pay either yearly or something like $76 once to keep my dog's chip registered for life. All because I want to change my address?? No. I checked with my vet, who assured me that should not be the case. I took it upon myself to change the company her chip is registered with (to HomeAgain) for NO yearly fee! As it should be!