Out of 10

My dog was chipped and registered with 24PetWatch before I adopted her. When I moved, I called the company to update my address and was told that I'd need to pay to do so and pay a yearly charge thereafter to keep her chip activated with the company. I asked several times if that's what I was understanding and was told yes, I'd have to pay either yearly or something like $76 once to keep my dog's chip registered for life. All because I want to change my address?? No. I checked with my vet, who assured me that should not be the case. I took it upon myself to change the company her chip is registered with (to HomeAgain) for NO yearly fee! As it should be!

Did you find this review helpful?
change in address
Claim Amount
Under $100

Mixed Breed

Age of Pet
1 - 8

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