dissatified

2
Out of 10

More than have my claims were denied..My 10 year old min Schnauzer was diagnosed with anxiety in October 2016.. His medicine is 53.00 each month all denied for payment by trupanion At the time this rider option was not available when I took out my policy..My dog had surgery to remove tumors from his left inner eyelid and inner hind leg. Surgery was on April 12th claim submitted just a few days later.. Iam still waiting.. Is always in open status or being reviewed Probably waiting to get a few more monthly payments out of me first My vet has said several owners of patients in her practice have not been impressed..and had negative experiences along these lines. At the time I bought a policy they were basically the only game in town not anymore, lots of others to chose from. His anxiety medication was disproved after they made me submit documentation numerous times with the excuse they couldn't make out the paper work. Once it was straightened out it didn't take them but 2 days to deny the claims after weeks and weeks of requesting I resubmit the paperwork multiple times

Did you find this review helpful?
Injury/illness

Eye problem

anxiety
Claim Amount
$500 - $1000
Breed

Miniature Schnauzer

Age of Pet
Over 8 years

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