We just adopted a new dog as company for our female Boxer. Online I was approved for new dog Baxter. Then I had a question so phoned Customer Service. Amy answered my call and boy did she help me. She added Baxter to the Boxer's existing policy saving me 5%! She was able to give me info on existing claims including the reimbursement down to the penny. For every question Amy found an answer.
When I phone any customer service I look for what I call the 3 P's
- Pleasant, Professional and Polite. Amy has these qualities by the bucketsful. In fact, every time I have phoned AKC Insurance I have received excellent service.
Thank you AKC Pet Insurance for selling a reliable product and short turn around time processing claims. We have been with you for years. I have recommended several people to check you out. All y'all rock!