Amy rocks!

10
Out of 10

We just adopted a new dog as company for our female Boxer. Online I was approved for new dog Baxter. Then I had a question so phoned Customer Service. Amy answered my call and boy did she help me. She added Baxter to the Boxer's existing policy saving me 5%! She was able to give me info on existing claims including the reimbursement down to the penny. For every question Amy found an answer.
When I phone any customer service I look for what I call the 3 P's
- Pleasant, Professional and Polite. Amy has these qualities by the bucketsful. In fact, every time I have phoned AKC Insurance I have received excellent service.

Thank you AKC Pet Insurance for selling a reliable product and short turn around time processing claims. We have been with you for years. I have recommended several people to check you out. All y'all rock!

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Injury/illness
DNA
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
1 - 8

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Posted: 03/23/2017
By:  

Thank you Dusti! We are really lucky to have Amy on our team and we are also impressed by her Pleasant, Professional, and Polite demeanor. Thank you for adding Baxter to your policy, we look forward to having his back for years to come! Please call anytime you have a question, we are all happy to help! (You can even ask for Amy!)