Pets Best offers something that other pet insurances do not. They offer insurance for the older pet! The reason this was importan to us is because we are a middle age couple, about 50 years in age, when we adopted a middle aged dog, named Zeus, from a shelter. What we did not know is that Zeus had been neglected and had a host of health problems that required treatment that we quickly realized we could not afford. Upon further research, Pets Best was the ONLY pet insurance that would take Zeus. Because of Pets Best, we could offord a happy healthy life to give to Zeus. Pets Best offered affordable care that made Zeus happy, which made us happy! Even if we adopt a young pet, we would go back to Pets Best, because they were willing to take on Zeus, whom we love! Because of Pets Best policy, we are and will be loyal customers!