I am continually and pleasantly surprised at how easy and quick it is to speak with anyone from customer care. They are always knowledgeable, polite, and seem to be genuinely interested in the health of my pet. When I need to call for something, I have the utmost confidence that I don't have to go through several channels or be put on hold before I speak with someone. I wish all other companies followed your playbook!
Old English Bulldogge