Out of 10

They do not explain things that need to be done with the policy and so 9 months after I had a policy out and turned in my first claim the denied it and are now telling me my cats diabetes is pre-existing and will not cover anything for my cat. I thought they were here to help animals and if a company is missing information they should contact you to let you know what they need. I wasted money for a yearly premium for my cat that could have been used to make him better. HORRIBLE HORRIBLE COMPANY!

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Claim Amount
$100 - $500

American Shorthair

Age of Pet
Over 8 years

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