Good to have

Out of 10

First of all, out of the pet insurance companies that I contacted, Pet First was the only one that would insure my cat (who was then 10) for accident and illness. The others would only do accident. My cat is an indoor only cat, so not much chance of injury. My cat is now approaching 14 in October. He has had 2 or 3 surgeries for crystals (stones) in his urinary tract, been diagnosed with arthritis, and most recently diagnosed with chronic renal failure. If I had not had Pet First Insurance, I would have had to use a credit card or make the difficult decision to have him put down. Pet First has saved my cat's life more than once. My only complaint is the turn around time for reimbursement.

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Renal (kidney)

Claim Amount
Over $1000


Age of Pet
Over 8 years

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Posted: 07/11/2016

Marty,Thank you for your review. We are sorry to hear about your cat's diagnosis, but he seems like a fighter! We are working diligently to make the reimbursement faster and are hiring more staff for our claims team to make that possible. We appreciate you being a part of the PetFirst family!

Chelsea Mull
Digital Marketing Manager