I first came upon PetFirst through Home Again, my cat's microchip people. I didn't know pet insurance existed! It's perfect for me for two reasons: I live on a fixed income, and my Chloe means the world to meow, I know we're coveted in the event of a serious illness or accident. It's more than worth the monthly premium. Great, courteous customer service, too! Plus, the monthly newsletters are fun and informative. I'm very pleased with this company.