Save Your Money

1
Out of 10

I opened this policy for my cat Milkshake almost a year ago. She had been to the vet to get shots and annual check ups. I wanted to have this policy on hand incase she ever needed it. I've spent $21.59 a month. I recently submitted a claim because of an ulcer on her eye. The claim took 30 days to be resolved l. It was denied because our vet thinks she has herpes virus. Not proven or tested. I had never gotten reimbursed for any of her medical expenses. Essentially I wasted $300. My advice is to open a savings account for your pet. These policies will find any reason to not help your animal.

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Injury/illness

Eye problem

Claim Amount
$100 - $500
Breed

Domestic Shorthair

Age of Pet
Under a year

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Posted: 04/27/2016
By:  

Hi Juliana, thank you for sharing your experience with Pets Best. We are showing your claim for the herpes virus was reimbursed per your policy limits of 90%, after your annual deductible of $100 was met. We are sorry to see you go and hope Milkshake is doing well.

Posted: 04/28/2016
By:  

Hi Juliana, thank you for taking the time to share your experience with Pets Best. We are showing your claim for the herpes virus was reimbursed per your policy limits of 90% after your annual $100 deductible was met. We are sorry to see you have cancelled the policy and we wish you and Milkshake the best.

Posted: 07/09/2016
By:  

Sounds like the vet is to blame on this one.