My cat recently got very sick and had to have emergency surgery. She also had to be in the hospital with 24 hour care for several nights. As any pet parent knows, the stress of having your pet sick is a horrible experience, and when the bills rack up the stress is intensified. Healthy Paws insurance covered all of her emergency service costs including hospitalization, medication, and diagnostic tests. Submitting the claims online was very easy, and they had fast, friendly service. I would (and have) recommended Healthy Paws to other pet parents I know. If you are wondering what insurance you can trust, this one is it!